Our Terms & Conditions are organized into five sections for clarity and ease of understanding:
If there’s any conflict, the specific terms (Parts B, C, or D) will take precedence over the general terms (Part A).
These Terms & Conditions apply to all services, accounts, and products we provide. They are governed by the applicable laws. In the case of any discrepancies, the hierarchy will be as follows:
By registering and using our products, services, or accounts, you confirm that you’ve read, understood, and accepted these Terms & Conditions. If you disagree, you should refrain from using our services.
Access to digital channels is provided on an "as-is" basis and may occasionally be unavailable due to maintenance or technical difficulties. We are not responsible for the content or privacy practices of external websites linked through our platform.
Our liability is limited to the obligations explicitly stated in these Terms & Conditions unless otherwise required by law. We are not liable for negligence or errors except where mandated by law.
To use our services, you must complete a registration process, providing accurate personal information and verifying your identity and age. Failure to comply may result in account restrictions or termination.
Users are allowed to hold one corporate and one product account. Any duplicate accounts may be deactivated. Accounts must be used for personal purposes only and cannot function as a bank account or be used for transferring funds to others. We reserve the right to monitor accounts to ensure compliance.
Users must safeguard their login details and are prohibited from sharing them. Notify us immediately if you suspect unauthorized access to your account.
Deposits are held in non-interest-bearing accounts and must meet turnover requirements before withdrawal.
Withdrawals are only permitted for verified members and must be processed to a registered bank account in the user’s name. Additional verification may be required for larger withdrawals.
Accounts that have been inactive for 18 months may be deactivated, and unclaimed balances may be subject to state regulations. We may suspend accounts if there’s suspicion of fraud, unauthorized activity, or violations of these terms.
We reserve the right to recover fees associated with services such as account management or legal expenses.
Personal data is collected and handled in accordance with our Privacy Policy, which describes how we protect your privacy and manage your information.
Corporate accounts, managed by Tatts Online, facilitate lottery purchases and fund transfers. Transfers between corporate and product accounts are allowed for purchasing lottery products. Only Australian dollars are accepted, and all transactions must comply with relevant jurisdictional laws.
Product accounts are governed by the lottery rules of the relevant jurisdiction. Restricted members may face limitations, including the inability to withdraw funds or access specific products. Lottery purchases and prize claims are subject to the product or game rules.
Membership provides benefits such as Player Cards, bonus draws, and exclusive promotions. Player Cards are state or territory-specific and cannot be used outside their jurisdiction. Prize claims require strict verification processes, and members must follow these procedures to claim winnings.
This section defines key terms like "Account," "Legislation," and "Restricted Member" for clarity. Interpretation rules ensure consistency in applying the Terms & Conditions.
To use our website, users must be at least 18 years old and comply with the laws applicable to their region. For more details on licensing, player protection, and addiction support, please refer to the ACMA website. Free, confidential support and counseling services are available 24/7 by calling Gambling Help at 1800 858 858 or visiting their site.
For hearing-impaired individuals, the Gambling Helpline can be reached through the National Relay Service. Interpreter services are also available for those who do not speak English.
